Q. I am not located in the Malaysia. Can I apply?
A. Unfortunately not. The Hinetmedia services are for businesses based in the Malaysia only.
Q. What types of merchants are NOT accepted?
A. We will not accept application from the party involves in one of the following products, services and activities:
- Pornography & Adult Content (included any Adult subscription service and chat)
- Firearms, Ammunition, High Capacity Magazines, Tasers, Air Guns
- Fireworks or Pyrotechnic Devices or Supplies
- Unapproved Drugs
- Gambling Transactions
- Pre-Adult Content - Pictures, Videos, etc. of Individuals Under the Age of 18 Years
- Replica and Name Brand "Knock Off" Products
- Time Sharing and Vacation Membership Card
- Tele-sales / Telemarketing
- Money Laundering
- Pyramid Scheme Program
Q. Who will review the information on my application?
A. Hinetmedia activation group and
iPay88 will review your application. The information you provide is kept completely confidential.
Q. How long will it take me to complete the online application?
A. You can complete the online application form in about 15 minutes. After you submited ALL your required documents,
your application approval will be complete within 5 working days.
Q. What happens after my application is approved?
A. After we approve your application, we will send you an email that confirms your approval and contains your user name and password.
Q. What happens after my application is rejected?
A. If your application rejected, we will credit your bank account for the amount you paid for the application.
( 5% of the handling fee are NOT refundable )
Q. Who do I contact if I am having problems with the application?
A. If you are having difficulty with any of the requested application data or are experiencing technical problems while completing the application, please call 603-8063-5240.
Hinetmedia representatives are available to assist you Monday through Friday, between the hours of 9:00am and 6:00pm.
